Software Company Strengthens the Bench to Double in SizeHe worried too much, and always focused on what could go wrong versus what was possible.
There’s a fundamental problem when a leader relates losing a customer to a loss of love by thinking, “They don’t like me anymore.” Although our client was a highly qualified engineer and in business for over 25 years, when we started working with him, we had to work on building his confidence in himself, while dealing with his view that a loss of customers was a loss of love. He worried too much, and always focused on what could go wrong versus what was possible.
challenge
These notions were deeply embedded in his psyche from his childhood. He had plenty of opportunity to grow his business but had been stagnant for many years. He needed to hire more people to keep up with increased demand but could not do so because of a lack of funding. He had not increased his prices for the past eight or nine years because he was afraid of losing customers, and a loss of customers meant a loss of love.
solution
With our coaching, he took the first bold step and raised his prices, and to his surprise and relief, he did not lose any customers. Step-by–step he built his confidence.
results
Since then he has expanded to seven new states, doubled the number of employees and continues to explore new markets. Building confidence and courage is a common issue with many of the small or mid –size business leaders we encounter.
Additional Clients We've Helped
How We Help
Multi-Generational Leadership (MGL) Program
Aimed at developing up and coming leaders with potential as future strategic thinkers who can see ahead and plan.
read moreBuilding Bench Strength
Long-term planning for sustainability and growth requires strategic orientation, curiosity, knowledge of the future trends, ability to connect the dots, make sense and apply it to your own business.
read moreBuilding Strong Cohesive Executive Team
Struggle for power, status and rewards are sometimes invisible.
read moreExecutive Coaching
Every executive is faced with making some critical decision for their company which can make or break their business.
read moreExecution & Implementation
Customized program for our clients where leadership succession and transitions is on the horizon over the next 5 to 10 years.
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